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Locations · London, Ontario

Canadian operations, on the 401 corridor

A working processing location with two loading docks — not a consolidation point that forwards freight south. Assets intake, test, grade, sanitize and go to recovery here, which is the distinction worth checking before a Canadian estate is committed to anyone.

The address

Why London rather than Toronto

335 Consortium Court, London, ON N6E 2S8.

London sits on the Highway 401 corridor between Toronto and the Windsor–Detroit crossings — one of North America's busiest commercial border corridors. For work that has to move across the border, or might have to, that position is worth more than a Toronto address, because the constraint on a cross-border programme is almost never the drive.

It is the paperwork. Equipment moved for processing rather than for sale is a different customs proposition from equipment moved for resale, and the classification and valuation have to stay consistent with what your asset register says on both sides of the line. That is the part that goes wrong, and it goes wrong at the border rather than in a meeting.

What is different here

The same evidence standard, a different regulator

The obligation architecture in Canada mirrors the US one in the way that matters: the duty sits with the organization that holds the personal information, and no regulator certifies or approves a disposal vendor. What changes is who asks the questions and under which statute.

So what you need from a provider is the same on both sides of the border — an unbroken chain of custody, sanitization performed to a named method, and a record at the serial rather than at the pallet. If a provider's Canadian evidence looks different from their US evidence, that is worth asking about.

Processing, not consolidation

A working site, with the docks to prove it

2 docks
Operating loading docks for scheduled commercial receiving
Full lifecycle
Intake, processing, testing and grading, refurbishment and reuse, sanitization, recovery and remarketing

A Canadian address in this industry is not always a processing site. Some are consolidation points: assets are received, palletised and forwarded elsewhere — sometimes across the border — and the client finds out when they ask where the sanitization actually happened.

This is not that. London is an active processing location running the same core enterprise lifecycle functions as Lewisville for the Canadian operation: asset intake, processing, testing and grading, refurbishment and reuse, sanitization, and recovery and remarketing.

Two loading docks support scheduled commercial receiving for Canadian programme work. The number is not the point and we will not inflate it — what matters for a Canadian estate is that the processing happens here, so the question where was my equipment sanitized has a Canadian answer rather than a border crossing.

The Lewisville facility is the larger of the two, and where a US project of any scale is executed.

Related services

Services delivered from here

Scope is settled per engagement, including which side of the border each stage happens on.

FAQ

Questions about Canadian and cross-border work

Where is the Canadian location?
335 Consortium Court, London, ON N6E 2S8. London sits on the Highway 401 corridor between Toronto and Windsor–Detroit, which is the practical reason it is there: most of southwestern Ontario's enterprise estate, and one of North America's busiest commercial border corridors, are both within a normal day's run.
Can you handle an estate that spans the border?
Yes, and the documentation is usually the harder half. Moving retired equipment between the US and Canada is a customs exercise as much as a logistics one — classification, valuation of equipment being moved for processing rather than sale, and the paperwork trail that has to stay consistent with your asset register on both sides. It is worth raising in scoping rather than at the first collection.
Is London a processing site or a consolidation point?
A processing site. It runs the same core enterprise lifecycle functions as Lewisville for the Canadian operation — asset intake, processing, testing and grading, refurbishment and reuse, sanitization, and recovery and remarketing — and it has two operating loading docks for scheduled commercial receiving. This is worth asking any provider with a Canadian address, because a good number of them are cross-docks that forward freight elsewhere for the work that actually matters to you.
Does Canadian work get processed in Canada?
It can, and that is the point of having a working site rather than a forwarding address. Where a specific engagement is processed is settled in writing before anything moves, because the answer shapes your data-residency position as well as your logistics. Tell us where the assets are and what your policy requires, and we will tell you plainly what we can do and where.
Does PIPEDA change how disposal has to be documented?
Canadian federal privacy law places the obligation on the organization holding the personal information, not on a disposal vendor — the same architecture as the US rules. No Canadian regulator certifies or approves disposal vendors either. What you need from us is evidence you can put in front of a Privacy Commissioner enquiry: what was collected, what was sanitized, by what method, and against which serials.

Tell us which side of the border the assets are on.

Sites, volumes and your data-residency position. We will come back with what we can do and where.

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