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Careful work, in a building designed for it

We process technology that belongs to hospitals, banks, school districts and carriers. That sets a standard for how the work is done — and, we think, makes it a more interesting place to do it.

The café at the WesternTechSystems facility, with a living plant wall, timber finishes and staff at tables Technicians working at benches on the WesternTechSystems processing floor

What we do

Nothing here is disposable, including the jobs

WesternTechSystems recovers, sanitizes, repairs, remarkets and responsibly retires enterprise technology. A large share of what arrives leaves working — repaired, tested, graded and sold on to someone who needs it — rather than being destroyed.

That means the skilled roles here are genuinely skilled, and the outcome of doing them well is measurable.

It also means the standard is high. Our facility is externally audited and walked by client compliance officers, every production role is background-checked, and the workflow does not permit manual overrides. If you like work where the procedure is written down and actually followed, this is a good fit.

Where people work

The kinds of roles on this floor

Production technicians

Intake, triage, sanitization, functional testing and grading. The core of the floor. Prior electronics or warehouse experience helps; being methodical and comfortable following a documented procedure exactly matters more.

Lead technicians and supervisors

One lead per processing zone, with final authority on advancing a device between workflow stages. This is a role where saying "no, that gate is not met" is the job, not an obstacle to the job.

Repair and refurbishment

Component-level diagnosis and repair across laptops, mobile devices and server hardware. Every unit returned to service is one that does not get shredded, so this work is where a lot of the environmental and commercial value is actually created.

Logistics and warehouse

Narrow-aisle forklift operation, receiving reconciliation, staging, packing and outbound manifest handling. Certification for high-bay equipment is a plus and can be developed here.

Compliance and quality

R2v3 and RIOS conformance, internal audit, corrective action, training records. A career path for people who like standards taken seriously rather than treated as paperwork.

IT, integration and engineering

The segregated data environment, certificate systems, and the API, EDI and webhook integrations that push evidence into client systems. Smaller team, broad surface area, real ownership.

Straight answers

What the job is actually like

Every role is background-checked

All production staff are background-checked and trained on chain-of-custody protocols before touching a client asset — surge staff included, under the same screening. This is not optional and it is not a formality; it is a condition of our certification and of client contracts.

The building is genuinely good

Purpose-built, climate-controlled throughout — including the warehouse, which is rarer than it should be — with a café, natural light on the office floor and a mezzanine over the production floor. Twelve-hour shifts in an unconditioned metal box this is not.

One shift, standard hours

The facility runs a first shift on standard daytime hours. Surge periods happen — fiscal year-end, a large refresh, a legal-hold release — and are planned for rather than sprung on people.

Procedures are written down

Device intake, data wipe, quality control and packaging each have a documented, version-controlled SOP with training attached. New starters learn a defined process, not one person's habits.

The work is audited

External auditors walk this floor, and so do client compliance officers. That sets a standard for how work is done and recorded, and most people find it makes the job easier rather than harder.

Send us your résumé

Tell us the kind of work you are after. Production openings often come up on refresh cycles and are frequently filled before they are advertised, so applications on file are genuinely read.

FAQ

Questions about working here

How do I apply?
Email careers@westerntechsystems.com with your résumé and the kind of work you are looking for. If a specific opening matches, someone will come back to you. If not, we keep applications on file — production roles turn over on refresh cycles and openings are frequently unadvertised.
Do I need ITAD experience?
For production roles, no. Electronics, warehouse, repair or manufacturing experience transfers well, and the process is documented and taught. For compliance, engineering and lead roles, relevant experience matters more.
Is there a background check?
Yes, for every role that touches client assets, and for surge and temporary staff on the same terms. Our clients include healthcare systems and financial institutions whose contracts require it, and our certification depends on it.
Where is the facility?
1000 Spinks Road, Suite 100, Lewisville, Texas 75067 — in the Dallas–Fort Worth metroplex, roughly twenty minutes from DFW International Airport, with parking on site.
Are there opportunities to move between roles?
Regularly. Production technicians move into lead, repair, quality and logistics roles, and the zone-lead structure creates supervisory openings as programs grow. Internal movement is the normal path here, not an exception.
Do you hire for the Canadian operation?
Our London, Ontario operation hires separately. Send your résumé to the same address and say which location you are interested in.